The Cactus King's Terms & Conditions:


A Note Regarding Payment

All web orders must please be a minimum of $50.00 (not including labor, shipping and tax). Due to internet theft, The Cactus King is no longer accepting credit, debit or check card payments. Cash, check or money orders only.

Before placing a stop payment on a check or money order, please call (281) 591-8833 to inform us. If we are not informed and your check is deposited, a $65.00 stop payment fee will be placed on your account.

Return, Refund and Exchange Policy

Cacti and succulents shown on our website are representative of each type of plant offered. Photos are not always representative of the specific size being ordered. All plants are sold as-is. No warranties or guarantees are implied. We unfortunately do not offer returns, refunds or exchanges.

Bare Root Shipping - A Legal Requirement

Plants will be shipped bare root, can be a cutting, division or non-rooting plant. Plants are always carefully packaged, utilizing varying protective wrapping (depending on the cactus or succulent), such as newspaper and/or Styrofoam beads within a cardboard box. The Cactus King’s soil mix is very light, so some dirt may fall out. Loss of soil will not harm the plant.

Plant Substitution (and how to avoid it)

The Cactus King reserves the right to substitute your plant(s) as availability dictates. Timely payment is critical to avoid substitution. If the particular desired plant(s) sell out, substitution occurs. The moment payment via check, cash or money order is received/cleared, however, a client’s plants are reserved. Substitution may only be prevented by contacting The Cactus King.

Shipping and Handling

Shipping and handling fees are calculated from all processes involved in preparing the order, not simply just the courier's quoted rate. For instance, variables such as labor, soil removal and packaging materials are all accounted for.

Shipping couriers nor The Cactus King guarantees any plant material. Buyer assumes all responsibility for their order(s) once the package(s) has left our property. The buyer agrees to cover any other costs outside of what The Cactus King and said buyer agreed to.

Shipping Timelines

All web orders must be placed by Tuesday at 6 am and payments must arrive/clear before Wednesday, for your order to go out that same week. If your order was placed on Tuesday at 6:01 am or after, it will then be shipped the following week on Thursday or Friday. If your order was placed before 6 am on Tuesday, but payment was not received/cleared until Wednesday, your plant(s) will likely ship the following week on Thursday or Friday.

By completing your order, you agree to these terms in full. Thank you for shopping with The Cactus King!

Corporate Clients (The King hangs hard)

Movies:

RoboCop (1987)
RoboCop 2 (1990)
Hot Pursuit (2015)

Television:

USA Network's Queen of the South (2019)

Botanical Gardens:

New York Botanical Gardens
Oklahoma City Zoo/Botanical Gardens
Mercer Arboretum in Houston, Texas
Meijer Gardens in Grand Rapids, Michigan

Zoos:

Houston, TX Zoo
San Antonio, TX Zoo

Other Clientele:

Houston, TX Rodeo

The Cactus King's cacti and succulents have gone international! If you ever find yourself in China with a little spare time, head to the Chimelong Ocean Kingdom. It is the largest Aquarium in the world (no big deal, pun definitely intended).

The Cactus King's plants are also featured in the Chimelong Ocean Kingdom's partner parks. These include their water park, amusement park, crocodile park and botanical gardens.

Wholesaler?

HOURS

Monday through Saturday:
9am - 5pm

Sunday:
Closed

Interested in becoming the king of wholesalers? Click the "Wholesale" tab above for more information.

Find your dream plant!

The King's Hours

HOURS

Monday through Saturday:
9am - 5pm

Sunday:
Closed

Para asistencia en español, contáctenos en espanol@thecactusking.com. Gracias.

Addresses & Contact Information

Physical Address (IN-PERSON VISITS):
7900 I-45N
Houston TX, 77037

CLICK FOR MAP.

We're located directly next to the Taj Inn.
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Mailing Address (WEB ORDER PAYMENTS):

Lyn Rathburn
PO Box 16099
Houston, TX 77222

Please make checks/money orders out to "The Cactus King."
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Questions? Concerns? The CK team is here to help!

Phone:
(281) 591-8833 (call OR text)

Hablantes de español:
espanol@thecactusking.com